A straightforward walk-through of what to do after storm or hail damage, and how we help along the way.
Once severe weather passes, get your roof looked at as soon as it's safe. Even minor-looking hail damage can compromise shingles enough to cause a leak months later. Reilly offers free inspections and will document any damage with dated photos.
Do not wait to file if you suspect damage. Most Texas insurers require claims to be filed within a set window after a storm event, and delaying can complicate coverage.
Contact your insurance carrier to open a claim and get a claim number. An adjuster will typically be assigned to inspect the property within a few days to a couple of weeks, depending on how widespread the storm damage was in your area.
We recommend having your Reilly inspector present during the adjuster's visit whenever possible. A second set of trained eyes on the roof helps make sure damage isn't underestimated or missed, especially on multi-slope or older roofs.
Once the adjuster issues their estimate, review it against our inspection findings. If there's a gap, we can help put together supplemental documentation to support additional coverage.
Once your claim is approved, we schedule the repair or replacement, handle the materials and permitting, and provide the documentation your insurer needs to release final payment.
Request a free inspection and we'll walk you through the next steps for your specific situation.
